Are you in need of PalmPay Customer Care assistance? Whether you’re based in Nigeria or Ghana, PalmPay’s dedicated customer support team is ready to address all your inquiries regarding their financial services.
In this guide, you’ll find information about contacting PalmPay through phone calls, email, and social media. The company boasts an intelligent customer support team available 24/7 to resolve customer complaints promptly.
PalmPay Contact Details:
- Phone Numbers:
- Nigeria: 23417005700
- Ghana: 0800725644
- Email Addresses:
- Nigeria: support@palmpay.com
- Ghana: supportgh@palmpay.co
- WhatsApp: Currently not available.
- Social Media:
- Twitter: https://twitter.com/palmpay
- Facebook: https://facebook.com/palmpay
- Lagos Office Address: 20 Opebi Rd, Opebi 101233, Lagos (for Nigeria customers)
Services Offered:
Loan services, POS registration, account balance inquiries, transaction support, and more.
Before Contacting PalmPay:
If you encounter issues with your account, consider these troubleshooting steps:
- App Issues: Ensure your PalmPay app is updated to the latest version.
- Transfer Issues: Wait for at least 24 hours for pending transfers before contacting customer care.
- Fix Limits: PalmPay offers different account tiers; upgrade for higher transaction and balance limits.
PalmPay Customer Care Services:
- Phone Support: Call 23417005700 for Nigeria or 0800725644 for Ghana.
- Email Support: Reach out to support@palmpay.com (Nigeria) or supportgh@palmpay.co (Ghana).
- Social Media: Connect on Twitter https://twitter.com/palmpay and Facebook https://facebook.com/palmpay.
Important Notes:
- Be cautious of WhatsApp groups claiming affiliation with PalmPay to avoid scams.
- Verify PalmPay’s official social media accounts to prevent following fraudulent profiles.
What You Can Do with PalmPay Customer Care:
- Get updates on PalmPay loan services.
- Inquire about or register for PalmPay POS.
- Request your account balance with security verification.
- Resolve transaction issues.
- Seek information about online banking features and related services.
Conclusion:
For PalmPay users in Nigeria and Ghana, the dedicated customer care unit is available to assist with any financial service-related issues or questions. Prior to reaching out, consider troubleshooting steps and be mindful of verified PalmPay accounts to avoid scams.